Elevate Your Hospitality Business with AI Agents
Turn every chat into a direct sale
An AI agent that sells for you by answering guests in seconds and turning chats into bookings, 24/7.An AI agent that sells for you by answering every guest on WhatsApp, Instagram, Facebook and live chat in seconds and turning questions into confirmed bookings, day and night.
Know your guests and bring them back with loyalty rewards and WhatsApp campaigns.Know your guests and bring them back with every guest's chats and stays in one place, plus a loyalty program and WhatsApp campaigns that turn first-time guests into regulars.
More direct sales, less busywork with your own booking website, payment links and automated follow-up.More direct sales, less busywork with your own booking website and payment links to close the sale, and automation that handles the follow-up, so your team looks professional with less effort.
Trusted by leading real estate and hospitality companies that manage more than +1000 businesses
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Built on the platforms the world already trusts
From Meta and Google to ZATCA and 100+ OTAs — everything your property runs on, connected in one place.
Official Partners, Certifications & Native Integrations
Your growth toolkit
Everything You Need to Win More Guests
24/7 AI Agents
Omnichannel Support
Booking.comAirbnbExpedia24/7 Booking & Support
Availability & Pricing
Smart Reminders
Personalized Communication
Professional Booking Website
Enable clients to check availability, get prices, book and pay directly through chat and your branded website - without third-party commissions
- Professional website or integrate your current website
- Real time availability look up and price check
- Supporting multiple payment methods
- Guest profile login to track previous bookings
- Coupons system
Omnichannel Inbox
Manage all guest conversations from one inbox
- Real-time messaging with all your guests
- Instant notifications on new guest messages
- Complete guest booking history and preferences
- Team notes and remarks for better coordination
- Mobile-friendly interface for team members on the go
WhatsApp Message Campaigns
Send your marketing messages to reach thousands of guests and increase your loyal returning customers
- Interactive messages with rich media - images, videos, and multimedia
- Direct booking links for seamless conversions
- Target your loyal guests or upload custom contact lists
- Verified by Meta and optimized by Hostel Agent
Loyalty, Coupons & Reviews
Reward repeat guests, run coupon campaigns, and collect reviews that build trust and drive direct bookings
- Points-based loyalty program — guests earn and redeem rewards on every direct booking
- Loyalty tiers — Silver, Gold, and VIP levels with escalating perks
- Advanced coupon engine — percentage or fixed discounts with usage limits and expiry dates
- Collect, monitor, and respond to guest reviewsMeta
- Automatically request reviews from guests after checkout
Smart Confirmation & Notification System
Delight your guests with instant booking confirmations while keeping your team instantly informed with real-time updates across all channels
- Automated WhatsApp and email confirmations for every booking and status change
- Real-time notifications in your dashboard, mobile app, and email for all booking updates
- Route every guest request and order straight to the team member on duty
- Automatic escalation phone calls so an urgent request is never missed
Mobile App for iOS & Android
Manage bookings, tasks, and guest chats from your pocket with real-time push notifications. Live on the App Store and Google Play
- Manage bookings and calendar on the go
- Instant push notifications for everything
- Guest requests and front-desk tasks
- Secure Google and Apple Sign-In
- Works offline — keep working with no connection and sync automatically when back online
Channel Manager & OTA Sync
Sync availability, rates, and restrictions across Booking.com, Airbnb, Expedia and 100+ OTAs in real time - with zero double bookings
- Real-time two-way sync with 100+ OTAs
- Bookings flow straight into your unified calendar
- Per-channel rate and restriction control
- Double-booking protection across every channel
ZATCA E-Invoicing & VAT Compliance
Issue ZATCA Phase-2 e-invoices, price quotations, and receipts automatically — fully VAT-compliant and built into your booking workflow
- ZATCA Phase-2 e-invoices with QR codes
- VAT-compliant price quotations and receipts
- Auto-generated invoices on every booking and payment
- Receipts, price quotations, and invoices in your brand identity
Ads Conversion & Comment Engagement
Maximize your ad performance by connecting Meta and TikTok leads with Conversion API, and turn post comments into customer conversations
- Meta and TikTok Conversion API integration for optimized ad targeting
- Auto-send personalized DMs to post commenters for instant engagement
- Real-time comment data to identify high-value leads
- Engage publicly or privately to build customer relationships
24/7 AI Agents
Omnichannel Support
Booking.comAirbnbExpedia24/7 Booking & Support
Manage reservations and guest support anytime
Checking Availability & Latest Prices
Show guests real-time availability and pricing
Smart Reminder Contacts
Auto reminders for incomplete bookings
Personalized Communication
Customize messages to match your tone
Professional Booking Website
Enable clients to check availability, get prices, book and pay directly through chat and your branded website - without third-party commissions
Professional website or integrate your current website
Real time availability look up and price check
Supporting multiple payment methods
Guest profile login to track previous bookings
Coupons system
Omnichannel Inbox
Manage all guest conversations from one inbox
Real-time messaging with all your guests
Instant notifications on new guest messages
Complete guest booking history and preferences
Team notes and remarks for better coordination
Mobile-friendly interface for team members on the go
WhatsApp Message Campaigns
Send your marketing messages to reach thousands of guests and increase your loyal returning customers
Interactive messages with rich media - images, videos, and multimedia
Direct booking links for seamless conversions
Target your loyal guests or upload custom contact lists
Verified by Meta and optimized by Hostel Agent
Loyalty, Coupons & Reviews
Reward repeat guests, run coupon campaigns, and collect reviews that build trust and drive direct bookings
Points-based loyalty program — guests earn and redeem rewards on every direct booking
Loyalty tiers — Silver, Gold, and VIP levels with escalating perks
Advanced coupon engine — percentage or fixed discounts with usage limits and expiry dates
Collect, monitor, and respond to guest reviews
Automatically request reviews from guests after checkout
Smart Confirmation & Notification System
Delight your guests with instant booking confirmations while keeping your team instantly informed with real-time updates across all channels
Automated WhatsApp and email confirmations for every booking and status change
Real-time notifications in your dashboard, mobile app, and email for all booking updates
Route every guest request and order straight to the team member on duty
Automatic escalation phone calls so an urgent request is never missed
Mobile App for iOS & Android
Manage bookings, tasks, and guest chats from your pocket with real-time push notifications. Live on the App Store and Google Play
Manage bookings and calendar on the go
Instant push notifications for everything
Guest requests and front-desk tasks
Secure Google and Apple Sign-In
Works offline — keep working with no connection and sync automatically when back online
Channel Manager & OTA Sync
Sync availability, rates, and restrictions across Booking.com, Airbnb, Expedia and 100+ OTAs in real time - with zero double bookings
Real-time two-way sync with 100+ OTAs
Bookings flow straight into your unified calendar
Per-channel rate and restriction control
Double-booking protection across every channel
ZATCA E-Invoicing & VAT Compliance
Issue ZATCA Phase-2 e-invoices, price quotations, and receipts automatically — fully VAT-compliant and built into your booking workflow
ZATCA Phase-2 e-invoices with QR codes
VAT-compliant price quotations and receipts
Auto-generated invoices on every booking and payment
Receipts, price quotations, and invoices in your brand identity
Ads Conversion & Comment Engagement
Maximize your ad performance by connecting Meta and TikTok leads with Conversion API, and turn post comments into customer conversations
Meta and TikTok Conversion API integration for optimized ad targeting
Auto-send personalized DMs to post commenters for instant engagement
Real-time comment data to identify high-value leads
Engage publicly or privately to build customer relationships
Start your 14-day free trial
Set up Hostel Agent on your own property and see it working before you pay anything.
- An AI agent that answers your guests and takes bookings 24/7
- Your own booking website, with no commission on direct bookings
- A loyalty program that brings your guests back to book again
No commitment. You decide whether to subscribe when the trial ends.
Our Advantage
Why Choose Hostel Agent?
We're more than just a software provider; we're your partner in growth, offering a specialized, all-in-one solution that sets you up for success.
- Unified & Simple
Get your AI chatbot, booking website, and dashboard all in one platform.Stop juggling multiple tools. Get your AI chatbot, booking website, and management dashboard all in one seamless platform, designed to work together perfectly.
- Industry-Specific Expertise
Our AI is trained on thousands of hospitality conversations, leading to higher conversion rates.Our AI is not a generic bot. It's trained on thousands of hospitality conversations, understanding guest needs for bookings, amenities, and local tips, leading to higher conversion rates.
- Boost Direct Revenue
Our system drives commission-free bookings and helps you keep more earnings.Our entire system is designed to drive more commission-free bookings. From AI-powered sales on social media to a high-converting website, we help you keep more of your earnings.
Updates From Our Blog
Latest Insights & Tips
Stay updated with industry trends and expert advice for your hospitality business
Mar 16, 2025
5 Ways AI is Revolutionizing Guest Service in the Hospitality Industry
Discover how artificial intelligence can provide 24/7 support, personalize guest interactions, and free up your staff to focus on high-value tasks. We dive into real-world examples from hotels and chalets.
August 22, 2025
How a Dedicated Booking Website Boosts Your SEO and Direct Revenue
Tired of paying high commissions to booking platforms? Learn how a dedicated website, integrated with your management system, not only gives you an independent sales channel but also dramatically improves your search engine ranking.
September 05, 2025
The Power of a Unified Dashboard for Managing Multiple Locations
Managing multiple accommodation locations can be chaotic. A unified dashboard brings all your bookings, communications, and analytics into one place, enabling efficient, data-driven decisions.
September 18, 2025
From Likes to your reception desk: Mastering Social Media for Your Hotel
Your guests are on Instagram and WhatsApp. Learn how to turn social engagement into direct bookings by deploying AI agents that can answer questions, show rooms, and take payments right in the chat.
October 02, 2025
Stop Paying High Commissions: The Financial Case for Direct Bookings
Online Travel Agencies (OTAs) can take up to 25% of your revenue. We break down the numbers and show how investing in a direct booking strategy with tools like Hostel Agent offers a massive return on investment.
See More Tips
Start Transforming Your Business Today
Don't miss out - discover how our solutions can boost your revenue and enhance your customer experience. Start your 14-day free trial today
Start your free trialFrequently Asked Questions
Questions & Answers
Have questions? We have answers. If you can't find what you're looking for, feel free to contact us.
Hostel Agent is an all-in-one platform for hospitality businesses. We provide an AI-powered agent to handle guest communications and bookings on channels like WhatsApp and Instagram, a professional booking website, and a unified dashboard to manage everything.
Our AI agents can be deployed on WhatsApp, Instagram, Facebook Messenger, and as a live chat widget on your website. This allows you to meet your customers on their preferred platforms.
Yes! Our 'Pro' plan allows you to connect your own custom domain (e.g., www.yourhotel.com) to the high-converting website we build for you, strengthening your brand identity.
Not at all. Our onboarding process is designed to be simple and quick. We guide you through the setup, and our team is always available to help. You can be up and running in a very short time.
Our pricing is based on the number of monthly conversations your AI agent handles and the features you need. You can try it free for 14 days: a card is asked for only to confirm your identity and is never charged. After the trial you choose whether to subscribe, and your plan scales with your business. You can choose a subscription period that suits you, with discounts for longer commitments.
No, you don't. The platform is designed to be user-friendly and intuitive. You can manage your AI, bookings, and website content from our dashboard without writing a single line of code.